--- title: About Sitestar.net --- [![Sitestar.net](https://sitestar.net/hubfs/sitestar.net-logo-9.png)](https://sitestar.net?hsLang=en) - ABOUT US ## About us Information on Sitestar.net as well as our terms of service and privacy policy. ### [Testimonials See what our customers have to say about our company.](https://sitestar.net/testimonials?hsLang=en) ### [Terms of Service Review the terms of service for using our products.](https://sitestar.net/terms-and-conditions/?hsLang=en) ### [Privacy Policy View our privacy policy to see how we are protecting your information.](https://sitestar.net/privacypolicy?hsLang=en) ### [Contact Us Have questions or need more information on our services.](https://sitestar.net/contact-us?hsLang=en) - [OUR PRODUCTS](https://sitestar.net/our-products?hsLang=en) ## [Our Products Find out more information about each of our product offerings.](https://sitestar.net/our-products?hsLang=en) ### [Cable/DSL/Fiber Find out information about our high speed service offerings.](https://sitestar.net/high-speed-access?hsLang=en) ### [Email Find out information on our email offerings.](https://sitestar.net/portfolio/email?hsLang=en) ### [Web Hosting Pricing and information on our web hosting plans.](https://sitestar.net/portfolio/web-hosting?hsLang=en) ### [Business Productivity Find out information on various business productivity products.](https://sitestar.net/business-productivity?hsLang=en) ### [Security **\*Coming Soon\*** Information on security product offerings.](https://sitestar.net/security-offerings?hsLang=en) ### [Dial-up Information on our dial-up service offerings for rural customers.](https://sitestar.net/portfolio/dial-up?hsLang=en) - CURRENT CUSTOMERS ## Current Customers Get access to account information, support tickets and your email account. ### [Customer Portal Access your account information to view invoices, make payments, update payment information and make changes to your customer profile.](https://customers.sitestar.net) ### [Support Portal Access your support tickets to update them with additional information and submit support tickets if you haven't found answers in our knowledgebase.](https://support.sitestar.net?hsLang=en) ### [Email Access Login to your email account through webmail.](https://webmail.sitestar.net) ### [Access Numbers Find your local access number for dial-up service.](https://loginto.us/locator) - [SUPPORT](https://support.sitestar.net?hsLang=en) ## [Visit Our Knowledgebase Find answers to many common questions on our knowledgebase.](https://support.sitestar.net?hsLang=en) ### [Email Find answers to your email and webmail questions.](https://support.sitestar.net/email?hsLang=en) ### [Billing Find answers on how to update and view your account information.](https://support.sitestar.net/billing?hsLang=en) ### DSL Get answers to common issues with your DSL service. ### Fiber Find answers to the most common questions for your fiber service. ### [Web Hosting Find out more about your web hosting service including common issues and services that are included.](https://support.sitestar.net/web-hosting?hsLang=en) ### [Dial-up Find out answers to common problems with your dial-up service. ](https://support.sitestar.net/dial-up?hsLang=en) - [BLOG](https://blog.sitestar.net?hsLang=en) [ACCESS EMAIL](https://webmail.sitestar.net) # Sitestar.net Network Status Current Status: Mail Server Outage 2026-04-17 10:40 -- Email Service Disruption There is an underlying network outage affecting the email system which is causing an array of issues affecting both incoming email and the ability to access webmail. Engineers are currently working on the problem. #### Upcoming There is currently no upcoming scheduled maintenance. #### Previous: #### 2026-02-13 14:00 -- Temporary Outbound Email Service Disruption. Our outgoing mail servers experienced a higher load than normal which resulted in the occasional error message when trying to send email whether via SMTP or by webmail and in a delay in processing of newly sent messages. 2025-12-01 18:00: Email Service Disruption — All Users Limited interruption of the email and webmail system. [![sitestar.net-logo-white](https://sitestar.net/hubfs/sitestar.net-logo-white.png)](https://sitestar.net?hsLang=en) ###### PO Box 448 Georgetown, KY 40324 1-888-271-9672 ### About Us - [Testimonials](https://sitestar.net/testimonials?hsLang=en) - [Terms of Service](https://sitestar.net/terms-and-conditions/?hsLang=en) - [Privacy Policy](https://sitestar.net/privacypolicy?hsLang=en) - [Contact Us](https://sitestar.net/contact-us?hsLang=en) ### Our Products - [Cable/DSL/Fiber](https://sitestar.net/high-speed-access?hsLang=en) - [Web Hosting](https://sitestar.net/portfolio/web-hosting?hsLang=en) - [Email](https://sitestar.net/portfolio/email?hsLang=en) - [Business Productivity](https://sitestar.net/business-productivity?hsLang=en) - [Security](https://sitestar.net/security-offerings?hsLang=en) - [Dial-Up](https://sitestar.net/portfolio/dial-up?hsLang=en) ### Current Customers - [Billing Portal](https://customers.sitestar.net) - [Support Portal](https://support.sitestar.net?hsLang=en) - [Email Access](https://webmail.sitestar.net) - [Access Numbers](https://loginto.us/locator) ### Support - [Email](https://support.sitestar.net/email?hsLang=en) - [Billing](https://support.sitestar.net/billing?hsLang=en) - DSL - Fiber - [Web Hosting](https://support.sitestar.net/web-hosting?hsLang=en) - [Dial-Up](https://support.sitestar.net/dial-up?hsLang=en) © 2023 Sitestar.net, Inc. 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