WT.net is now working again. If you are not able to log into webmail, please fill out the form below and specify that you can not log into webmail and we will reset your password. You can also do it through Account Maintenance.

The problem with @shreve.net and @tomatoweb.com email addresses has been resolved.  There is a lost of email during the time when it has been down. To recover the email from before the problem, send an email to resync-me@everyone.net  from the email address you want to recover. For more information, please refer to Missing Email If you are getting an Invalid Username/password message, please refer to the FAQ for your specific situation. Password resets can be done through Account Maintenance or requested through the form below.

The email server is having problems with alternate domains. At least for the time being, you will need to use the primary domain as part of your username to login. For example, if your email address is myname@telis.org, you will need to log into webmail using myname@telis.net. This does not mean that people can not send email to myname@telis.org. It just means you have to use the myname@telis.net to log in to webmail. You will find a list of the primary and alternate domains by clicking here.

If your email address has a domain as an alternate, you will require a password reset. Complete the form below to submit that request. If you want to include your password to make sure it agrees with the one we have on file, please do. We will contact you before the reset if they do not agree.    

The email server is having problems with alternate domains. At least for the time being, you will need to use the primary domain as part of your username to login. 

For example, if your email address is myname@telis.org, you will need to log into webmail using myname@telis.net.

This does not mean that people can not send email to myname@telis.org. It just means you have to use the myname@telis.net to log in to webmail.

You will find a list of the primary and alternate domains by clicking here.

The email server is having problems with alternate domains. At least for the time being, you will need to use the primary domain as part of your username to login.

For example, if your email address is myname@telis.org, you will need to change the username in your email client to myname@telis.net.

This does not mean that people can not send email to myname@telis.org. It just means you have to use the myname@telis.net to log in to webmail.

You will find a list of the primary and alternate domains by clicking here.

If you are trying to use an email client like Outlook, Thunderbird, MacMail, or an app on your phone and you are getting timeouts, server not found, not showing email, and/or not sending email, you might want to double check the recommended settings.

Incoming Server: mail.sitestar.net
Use SSL/TLS: Yes
Port(IMAP): 993
Port(POP3): 995

Outgoing Server: mail.sitestar.net
Use SSL/TLS: Yes
Port(SMTP) 465
Authenticate use the same settings as incoming.
The username and password field is not optional.

Username:

1) full email address or

2) email address with the primary domain used. For example, if your email address is myname@telis.org, you will need to change the username in your email client to myname@telis.net.

You will find a list of the primary and alternate domains by clicking here. If you do not have an alternate domain, user your email address as is.

If you have double-checked everything else and getting authentication/password errors, you will need to reset your password. Complete the form below to submit that request. If you want to include your password to make sure it agrees with the one we have on file, please do. We will contact you before the reset if they do not agree.    

If your email forwarding is not working since the transition, 1)log into Webmail, 2) Goto Preferences (Gear symbol)->Advanced.  3) Look for the Forwarding option and make sure the email address you want the email sent to is in the field. 4) Save 

Since this is a new program, it is not possible to use the old formats. You can make an adjustment to make it more similar to classic.  Click on the View button in the top left corner and select the Horizontal Split Pane. If you want a smaller font, you can adjust that under Preferences (Gear Icon) and adjust the Font Size under the General Option.

If you are having an email problem and think it may be related to the migration and you can not find an answer here, please complete the form below.